Expertise

SIMALTO data has been analysed:-

 In the following product fields:

Telecoms

Copiers

Pharmaceuticals

Health Care

Supermarkets

Computers

Credit Cards

Trains

Electricity

Banking

Automobiles

Town Councils

Hotels

Gas

Insurance

Petroleum

Medical Equipment

Airlines

Water

Employees

Couriers

Mail Order

Breakfasts

Drinks

Food

 

From the following countries:

Australia

Denmark

Hong Kong

Malaysia

Turkey

Belgium

England

Ireland

Norway

USA

Brazil

France

Italy

Poland

New Zealand

Canada

Germany

Japan

Spain

Singapore

China

Holland

Mexico

Sweden

 

 Many major clients are multiple users on many distinct studies during 1990-2000,

e.g. GE, Hewlett Packard, Xerox , British Airways, Scottish Power, AT&T, Carrier

RFT can call upon quality fieldwork agencies with experience in face-to-face, phone-mail-phone, CAPI and Internet SIMALTO interviewing in the USA, Europe and other countries listed above.

 Because it has advised over 100 major companies and/or their market research/marketing agencies on how to solve service/product/brand optimisation problems, RFT has a unique experience available to the user of its services to help their research problems.

Project Design and Analysis

Project design and analysis consultancy on over 200+ projects, and fieldwork management experience in many of them provide RFT with the edge when it comes to:

Designing a SIMALTO questionnaire to suit your problem
Advising on and managing SIMALTO fieldwork
Creating a data analysis package to provide the best insight and interpretation of the information

Experience shows that adding a few questions, properly phrased, put into context and correctly analysed, can make all the difference between a routine, run-of-the-mill study, and one that really gets noticed and used by decision makers. 

Experience also shows omitting "nice-to-know" questions which are not going to be actionable in any event, can improve the remaining data quality and reliability.

If you need to know more about the mechanics of a SIMALTO survey we recommend you read our detailed paper, "The SIMALTO+PLUS Expert System Analysis Approach to Optimising Product/ Service Specification Within Price/ Cost Constraints" in addition to this web site. E-Mail us to obtain a copy.


Trade Off

SIMALTO enjoys a unique 'Trade Off' method benefit of explicitly quantifying how many customers 'perceive they have now', or 'expect', or have a 'priority need for', or 'will pay for' a given unambiguously defined service performance level or product benefit.  This is very valuable information in its own right.

 (Compare it with the relative size only scores from 5-point attribute scales or ratings out of 10 or 100 data, which only provide comparison, not benchmark information.) 

 RFT SIMALTO uses rule-based expert system analysis which allows up to 35 attributes, each with up to 9 options/ levels to be accurately evaluated, without the respondent fatigue and mathematical limitations/ restrictions of regression analysis applied to conjoint utility/discrete choice approaches (which in effect limit the latter's reliability to around 5 or 6 attributes)